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Intelligent Automation

Intelligent automation and AI leads to enhanced and efficient business processes, while they can also provide valuable insights for designing extraordinary customer experiences. Our vision for automation is to activate these experiences by enhancing your digital processes and empowering your human

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Mastering Decision Excellence: Pitfalls to Avoid with Generative AI
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Artificial intelligence (AI), particularly generative AI is rapidly changing the way we make decisions. From healthcare to finance to retail, AI is being used to automate tasks, identify patterns, and make predictions and assist with decision-making when number of parameters, size of data and/or the
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How to Keep Employees Engaged and Motivated in a VUCA World
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Tech Mahindra at Network X Americas 2026

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In this volatile, uncertain, complex and ambiguous (VUCA) world, stress haunts us all and is impacting the workplace. It’s not just clients who want to know how employees are covered while managing Trust and Safety operations. In many instances, business process services (BPS) companies are
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Tech Mahindra Inaugurates Innovation and Technology Development Center in Oman
Tech Mahindra , a leading provider of digital transformation, consulting and business re-engineering services and solutions, today inaugurated an Innovation and Technology Development Center, in Muscat, Sultanate of Oman, that will cater to the Telecom, Oil and Gas, BFSI (Banking, Financial Services
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Business Sustainability Post Covid-19 Crisis
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Tech Mahindra at Network X Americas 2026

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While the entire world is now busy figuring out the business continuity plan during COVID-19 situation, there will be many more challenges to overcome once this crisis is over. The new normal is not going to be as normal for everyone. Multiple SMB or SOHO players would be unable to sustain, whereas
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Connected Aftersales: Embracing Digital Transformation in Automotive Collision Repair Services
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Tech Mahindra at Network X Americas 2026

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As vehicles become increasingly connected, electric, and software-defined, the nature of automotive repair is also rapidly evolving. Collision repair plays a vital role in the automotive industry, ensuring that vehicles damaged in accidents are restored to their pre-accident condition. Collision
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Digital Workplace 3.0: Responding to the New Normal
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Tech Mahindra at Network X Americas 2026

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Will this new year 2022 be different than what it has been when it comes to pandemic? With majority of us already returning to work, if not workplace, indeed, many organisations are still preparing for the “new normal”. In past years, the pandemic tested the enterprise readiness with challenges such
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Epselon- SAP Automation Platform

Epselon enables customers to swiftly embark on SAP Digital Transformation journey. It provides enterprise baseline information consisting of process complexities, usage and insights to SAP EhPx, HANA DB and S/4HANA. With Epselon, customers can choose their transformation path while being able to

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The impact of disruptive technologies on Marketing
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Tech Mahindra at Network X Americas 2026

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AI, Machine Learning, Automation, Analytics, Digital, disruption. If you’re in the tech space, these words have taken over your life and if a multitude of experts are to be believed, they’re soon going to take over the world! As a marketer, the pertinent question I keep thinking of “What will be the